
Tasking Services
Collecting imagery as and when you need it

For times when a specific requirement cannot be satisfied from pre-existing imagery, DigitalGlobe has created a flexible and comprehensive set of satellite tasking options. As orbiting satellites have the ability to collect imagery from widespread areas in even the most remote locations, they have become a highly sought-after source for many companies and organizations. DigitalGlobe's high-resolution satellite imagery has been an invaluable component of government, defense, geospatial intelligence, enterprise, and navigation companies.
Features and Benefits
Flexible Options
The DigitalGlobe tasking framework provides four order options (Select, Select Plus, Assured, and Single Shot) designed to meet a variety of customer needs. While customers may initially choose one tasking option, DigitalGlobe provides options to upgrade to a higher tasking level or extend the time window.Informed Projections
Dedicated experts work with customers to choose windows that provide the highest physical and competitive feasibility for each tasking project.Advanced High-Resolution Constellation
DigitalGlobe maintains the largest sub-meter constellation of satellites, including QuickBird, WorldView-1, and WorldView-2. QuickBird is a 60 cm, 4-band color satellite, and is capable of collecting multispectral and panchromatic imagery. WorldView-1 is a 50 cm, panchromatic and is also capable of collecting in-track stereo imagery. Similarly, WorldView-2 is a 50 cm, 8-band color satellite capable of collecting multispectral, panchromatic, and in-track stereo imagery.Our Commitment to You
DigitalGlobe's commitment to custom tasking is a key component to our comprehensive Geospatial Imagery Solutions. We put high-resolution world imagery within reach through a combination of collection strategies, a full ImageLibrary, and flexible delivery options.Tasking Options
Select: Entry level tasking that offers flexibility to customers to set their own collection window or to accept DigitalGlobe's suggested window.
Select Plus: A higher level of service to customers than that offered for Select Tasking. Customers will see shorter collection windows for Select Plus Tasking (as opposed to Select Tasking) in areas of high competition.
Assured: A high priority option that offers guaranteed delivery based on satellite capacity that is exclusively dedicated to these orders. If in the unlikely event we fail to provide complete AOI as promised, customers will receive archived imagery from our ImageLibrary free-of-charge. We are the only company to offer a guarantee of this nature.
Single Shot: A unique guaranteed-delivery tasking option that should be used when customers have an immediate need for new imagery and when customers require the guarantee that imagery will be collected on or near a specific date. As little as six hours after confirmation of a Single Shot order, we can acquire an image of the specified area of interest.
Select Plus: A higher level of service to customers than that offered for Select Tasking. Customers will see shorter collection windows for Select Plus Tasking (as opposed to Select Tasking) in areas of high competition.
Assured: A high priority option that offers guaranteed delivery based on satellite capacity that is exclusively dedicated to these orders. If in the unlikely event we fail to provide complete AOI as promised, customers will receive archived imagery from our ImageLibrary free-of-charge. We are the only company to offer a guarantee of this nature.
Single Shot: A unique guaranteed-delivery tasking option that should be used when customers have an immediate need for new imagery and when customers require the guarantee that imagery will be collected on or near a specific date. As little as six hours after confirmation of a Single Shot order, we can acquire an image of the specified area of interest.
Specifications
Select | Select Plus | Assured | Single Shot* | |
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Priority | Normal | High | Guaranteed— dedicated capacity | Guaranteed— specified orbit |
Collection Window | Flexible: Customer selected (up to 365 days) or DigitalGlobe suggested | Flexible: Customer selected (up to 365 days) or DigitalGlobe suggested | DigitalGlobe suggested only (must have high feasibility) | Customer selected from 1 – 14 days |
Available Satellites | QuickBird WorldView-1 WorldView-2 |
QuickBird WorldView-1 WorldView-2 |
QuickBird WorldView-2 |
QuickBird |
Product Exclusions | None | None | Basic Stereo Pair | Basic Stereo Pair, Ortho Imagery |
Feasibility Information Provided |
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High probability collection window | Order accepted if specific time is available |
Maximum Cloud Cover | 15% | 15% | 15% | 100% (see cancellation policy) |
Options if AOI is not collected in full within Collection Window |
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Cancellation | May cancel any time prior to collect; must pay for any successful collections | May cancel any time prior to collect; must pay for any successful collections | May not cancel after order confirmation; must pay for any successful attempts | May cancel up to 24 hours before access time, 100% cancellation penalty within 24 hours |
Cost | $ | $$ | $$$ | $$$$ |
Subscription Services Overview
The Middle East's recent substantial growth has resulted in rapid changes in the region’s infrastructure, shorelines, real estate, and utilities networks. SIME’s pioneer Subscription Services program was designed to enable clients in these vertical markets to monitor the progress of these developments during each project’s lifecycle, offering them unprecedented insight into the status of their projects and providing them with valuable information for internal analysis. SIME collects high-resolution imagery using its industry-leading satellite constellation, on a periodic basis, and delivers these.
Deliverables
High-resolution satellite imagery custom-collected over the client’s Area of Interest Imagery is delivered at regular intervals, as determined by the client at the time of order Imagery is delivered via DVD or FTP