Tasking Services

Collecting imagery as and when you need it

For times when a specific requirement cannot be satisfied from pre-existing imagery, DigitalGlobe has created a flexible and comprehensive set of satellite tasking options. As orbiting satellites have the ability to collect imagery from widespread areas in even the most remote locations, they have become a highly sought-after source for many companies and organizations. DigitalGlobe's high-resolution satellite imagery has been an invaluable component of government, defense, geospatial intelligence, enterprise, and navigation companies.

Features and Benefits

Flexible Options

The DigitalGlobe tasking framework provides four order options (Select, Select Plus, Assured, and Single Shot) designed to meet a variety of customer needs. While customers may initially choose one tasking option, DigitalGlobe provides options to upgrade to a higher tasking level or extend the time window.

Informed Projections

Dedicated experts work with customers to choose windows that provide the highest physical and competitive feasibility for each tasking project.

Advanced High-Resolution Constellation

DigitalGlobe maintains the largest sub-meter constellation of satellites, including QuickBird, WorldView-1, and WorldView-2. QuickBird is a 60 cm, 4-band color satellite, and is capable of collecting multispectral and panchromatic imagery. WorldView-1 is a 50 cm, panchromatic and is also capable of collecting in-track stereo imagery. Similarly, WorldView-2 is a 50 cm, 8-band color satellite capable of collecting multispectral, panchromatic, and in-track stereo imagery.

Our Commitment to You

DigitalGlobe's commitment to custom tasking is a key component to our comprehensive Geospatial Imagery Solutions. We put high-resolution world imagery within reach through a combination of collection strategies, a full ImageLibrary, and flexible delivery options.

Tasking Options

Select: Entry level tasking that offers flexibility to customers to set their own collection window or to accept DigitalGlobe's suggested window.

Select Plus: A higher level of service to customers than that offered for Select Tasking. Customers will see shorter collection windows for Select Plus Tasking (as opposed to Select Tasking) in areas of high competition.

Assured: A high priority option that offers guaranteed delivery based on satellite capacity that is exclusively dedicated to these orders. If in the unlikely event we fail to provide complete AOI as promised, customers will receive archived imagery from our ImageLibrary free-of-charge. We are the only company to offer a guarantee of this nature.

Single Shot: A unique guaranteed-delivery tasking option that should be used when customers have an immediate need for new imagery and when customers require the guarantee that imagery will be collected on or near a specific date. As little as six hours after confirmation of a Single Shot order, we can acquire an image of the specified area of interest.

Specifications

	Select	Select Plus	Assured	Single Shot*
Priority	Normal	High	Guaranteed— dedicated capacity	Guaranteed— specified orbit
Collection Window	Flexible: Customer selected (up to 365 days) or DigitalGlobe suggested	Flexible: Customer selected (up to 365 days) or DigitalGlobe suggested	DigitalGlobe suggested only (must have high feasibility)	Customer selected from 1 – 14 days
Available Satellites	QuickBird WorldView-1 WorldView-2	QuickBird WorldView-1 WorldView-2	QuickBird WorldView-2	QuickBird
Product Exclusions	None	None	Basic Stereo Pair	Basic Stereo Pair, Ortho Imagery
Feasibility Information Provided	Low/high probability Suggested high probability window	Low/high probability Suggested high probability window	High probability collection window	Order accepted if specific time is available
Maximum Cloud Cover	15%	15%	15%	100% (see cancellation policy)
Options if AOI is not collected in full within Collection Window	Purchase/take delivery of partial collect Cancel entire order with no cancellation fee (regardless of amount collected) Extend order	Purchase/take delivery of partial collect Cancel entire order with no cancellation fee (regardless of amount collected) Extend order	Receive free ImageLibrary data for equivalent area (will be billed only for area collected) Extend order	No charge if AOI is not collected
Cancellation	May cancel any time prior to collect; must pay for any successful collections	May cancel any time prior to collect; must pay for any successful collections	May not cancel after order confirmation; must pay for any successful attempts	May cancel up to 24 hours before access time, 100% cancellation penalty within 24 hours
Cost	$	$$	$$$	$$$$

Subscription Services Overview

The Middle East's recent substantial growth has resulted in rapid changes in the region’s infrastructure, shorelines, real estate, and utilities networks. SIME’s pioneer Subscription Services program was designed to enable clients in these vertical markets to monitor the progress of these developments during each project’s lifecycle, offering them unprecedented insight into the status of their projects and providing them with valuable information for internal analysis. SIME collects high-resolution imagery using its industry-leading satellite constellation, on a periodic basis, and delivers these.

Deliverables

High-resolution satellite imagery custom-collected over the client’s Area of Interest Imagery is delivered at regular intervals, as determined by the client at the time of order Imagery is delivered via DVD or FTP